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I’m not receiving any test rewards!

A null poptart? No test rewards? Some devices work but others don't!

Test rewards fill 100% of the time, regardless of location. It's important that you add the correct device identifier inside the 'Test Devices' section in the dashboard (see this article).

If you're getting a null poptart, don't worry. This means you've correctly saved a moment through the SDK, but we didn't recognize your device as a test device. If so, try the following techniques:

Android

  • Ensure limited ad tracking is disabled in Google Settings.
  • Ensure you have copied and pasted the Google Advertising Identifier correctly.
  • Delete and re-add the correct device identifier. 2.0.9 requires Google Advertising ID, below requires Android ID.


Note: The Android emulator will always be recognized as a test device.

iOS

  • Ensure limited ad tracking is disabled in Settings.
  • Ensure you have copied and pasted the Advertising Identifier correctly.
 

Note: The iOS Simulator will always be recognized as a test device.

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